Empowering residents and their families with information access

Engage+ , an EHR-integrated clinical portal, creates a better care experience, boosts efficiency, and helps you easily meet and exceed compliance

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A solution that can be tailored
for every community

Engage+ for Long-term Care
& Skilled Nursing

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Automatically notify families of any change in resident status
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Schedule care conferences, clinical appointments
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Logs all communications in residents' charts
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Ensure compliance to Cures Act, CMS, state and Provincial regulations

Engage+ for Assisted Living
& Memory Care

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Obtain consent for any change in resident care
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Schedule care conferences, clinical appointments
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Automatically notify families of any change in resident status
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Share activity, menu, and community related updates
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A better care experience for residents and their families

Engage+ portal
With our self-service portal, family members are always kept up to date on their loved one’s status and condition, medication or care plan changes, and facility changes, including outbreak notifications. Let Engage+ help you create a better experience for everyone involved in resident care. Less worry for them, less time spent on the phone for your staff.
>90%
family and resident satisfaction score with Engage+
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Focus valuable resources on what matters: great care
Let us help you increase your team’s efficiency, reduce administration workloads, and refocus staff efforts on delivering extraordinary care to residents. Engage+ has been proven to reduce communication workloads by more than 50% returning 4+ hours a week per staff.
>50%
reduction in communication workload saving >4.2 hrs per staff per week
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Compliance without compromise
Easily comply with CURES Act, CMS Guidelines and Provincial legislation mandating information access and transparency in care for residents and their families. Engage+ automatically builds an audit trail of communications so your staff are freed from time-consuming documentation.
>50%
less time spent on audits and investigations
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Effortless to implement
Engage+ is fully integrated with PointClickCare, so information seamlessly flows into your EHR. Our system can be up and running in a residence in less than 2 hours and requires no IT support or staff training to use. And, best of all, staff and families see the value.
<2hrs
to get started with no training
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Engage+ key features

  • Health Information

    Empower residents and families to be equal partners in care by sharing health information that can be easily tailored to the unique needs of every LTC homes. 

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  • Secure Messaging

    Save time for clinical team by centralizing and streamlining communication with residents’ families with our secure HIPAA compliant messaging module. 

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  • Appointment booking

    Easily integrate an online booking tool that allows families to view upcoming resident appointments, book visitations, respond to care conferences, and record it in the EHR with a push of a button.

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  • Care Conference Scheduling

    Bring staff and residents’ families together for Care Conferences by scheduling and automatically inviting families and the care team.

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  • Mass Broadcast

    Share information with residents and their families to keep everyone up to date on important facility communications and ensure regulatory compliance.

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  • Document Sharing

    Share personal and facility-wide documents with residents’ families and care team that will help deliver resident-centred care.

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  • Onboarding

    Get started with just 5 clicks with no download, installation, or infrastructure required for setup and use.

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Testimonials

Wow! I like everything about this Engage+ service! This is so helpful, informative and really keeps me as a loved one up to date and my mind at ease regarding my husband’s care. It’s really an awesome service, technology can be so wonderful, and this was created perfectly. Thank you.

Sabrina
Family member

Engage+ allows us to provide our families with key clinical information within an easy-to-use platform that keeps them involved in their loved one's care and improves care collaboration. We have seen a decrease in phone calls and questions from families due to the real-time clinical data available to them within the Engage+ portal

Jacklin Lewis
CIO, HQMG
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