Evoke Health product

Health Information

Proactively equip families with information and assure them that their loved ones are in good hands, while returning valuable time back to your staff.

  • Automate information sharing

    Automatically share up-to-date and accurate resident health information with families (or residents themselves). This will reduce the need for your staff to make frequent calls to families regarding significant resident changes and vice-versa.

  • Customize shared information

    Personalize the types of health information to share based on your facility’s unique needs and workflow.

  • Automated notification

    Notify families automatically of any changes in the resident's health status, providing a personalized and timely communication experience.

  • Regulatory compliance

    Comply with CMS regulations, Cures Act (US) and Long-Term Care Act (Canada) that mandates communication and information sharing with resident and/or their representatives.

Health Information

Mass Broadcast

Share information with residents and their families to keep everyone up to date on important facility communications and ensure regulatory compliance.

  • Text and/or email mass messages

    Reach your entire resident contact list or a targeted contact cohort with a click of a button for non-personal health related communications such as pandemic updates, policies, surveys, etc.

  • Multi-communities broadcast

    Send mass broadcast to multiple communities at once.

  • Maintain compliance

    Log all communication directly in resident charts to ensure compliance with the applicable regulatory standards.

Mass Broadcast

Secure Messaging

Save time for your staff by centralizing and streamlining communication with families with our secure HIPAA compliant messaging module.

  • Configure message type

    Decide whether to send one-way communication or bi-directional communication (between families and care team).

  • Automated contact list update

    Automatically syncs resident contacts from the EHR eliminating the need for the staff to maintain a mailing list.

  • Gain visibility on the status of time-sensitive communications

    Immediately communicate and notify families of resident and/or facility related update.

Secure Messaging

Care Conference

Bring staff and families together for care conferences by scheduling and automatically inviting families and the care team.

  • Schedule care conference

    Set up a multi-team care conference for residents and send invitation to all participants (DONs, nurses, social workers, families, etc).

  • Automated notification

    Automatically send care conference reminder emails to residents and/or families to inform them of the event details. 

  • RSVP

    Allow families to respond to the event and track their responses.

Appointment booking

Easily integrate an online booking tool that allows families to view upcoming resident appointments, book visitations, and events.

  • Custom appointment types

    Create an unlimited number of appointments and customize it the way you want.

  • Automated appointment confirmations

    Customize and automate reminder emails to go out at a date and time of your choice.

  • Avoid overbooking

    Customize and schedule appointments without calendar conflicts.

Appointment Booking

Document Sharing

Allow sharing of sensitive documents between families and care team that will help deliver resident-centered care.

  • Share community related documents

    Display activity calendar, menus, policies and more for families to stay abreast on your facility's news.

  • Share resident preferences and choices

    Allow families to share sensitive documents such as historical clinical documents, care preferences, and more.

Onboarding

Get started with just 5 clicks with no download, installation, or infrastructure required for setup and use, making our platform easily scalable and provide better customer and user experience.

  • Automatic. Seamless.

    Get families started with our portal without any staff involvement through our automated onboarding system that integrates directly into your nursing workflow.

  • Customizable

    Customize the onboarding process to suit your needs.

  • Feel confident

    With an interface custom designed for all levels of computer literacy, users do not need any training to get started and use our platform.

Onboarding

Surveys

Get feedback from your residents and their families on their experience with your facility.

  • Smart surveys

    Build and send surveys tailored to your facility's needs.

Surveys
HIPAA PHIPA PIPEDA
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