Proactively equip families with information and assure them that their loved ones are in good hands, while returning valuable time back to your staff.
Evoke Health product
Health Information
-
Automate information sharing
Automatically share up-to-date and accurate resident health information with families (or residents themselves). This will reduce the need for your staff to make frequent calls to families regarding significant resident changes and vice-versa.
-
Customize shared information
Personalize the types of health information to share based on your facility’s unique needs and workflow.
-
Automated notification
Notify families automatically of any changes in the resident's health status, providing a personalized and timely communication experience.
-
Regulatory compliance
Comply with CMS regulations, Cures Act (US) and Long-Term Care Act (Canada) that mandates communication and information sharing with resident and/or their representatives.
Mass Broadcast
Share information with residents and their families to keep everyone up to date on important facility communications and ensure regulatory compliance.
-
Text and/or email mass messages
Reach your entire resident contact list or a targeted contact cohort with a click of a button for non-personal health related communications such as pandemic updates, policies, surveys, etc.
-
Multi-communities broadcast
Send mass broadcast to multiple communities at once.
-
Maintain compliance
Log all communication directly in resident charts to ensure compliance with the applicable regulatory standards.
Secure Messaging
Save time for your staff by centralizing and streamlining communication with families with our secure HIPAA compliant messaging module.
-
Configure message type
Decide whether to send one-way communication or bi-directional communication (between families and care team).
-
Automated contact list update
Automatically syncs resident contacts from the EHR eliminating the need for the staff to maintain a mailing list.
-
Gain visibility on the status of time-sensitive communications
Immediately communicate and notify families of resident and/or facility related update.
Care Conference
Bring staff and families together for care conferences by scheduling and automatically inviting families and the care team.
-
Schedule care conference
Set up a multi-team care conference for residents and send invitation to all participants (DONs, nurses, social workers, families, etc).
-
Automated notification
Automatically send care conference reminder emails to residents and/or families to inform them of the event details.
-
RSVP
Allow families to respond to the event and track their responses.
Appointment booking
Easily integrate an online booking tool that allows families to view upcoming resident appointments, book visitations, and events.
-
Custom appointment types
Create an unlimited number of appointments and customize it the way you want.
-
Automated appointment confirmations
Customize and automate reminder emails to go out at a date and time of your choice.
-
Avoid overbooking
Customize and schedule appointments without calendar conflicts.
Document Sharing
Allow sharing of sensitive documents between families and care team that will help deliver resident-centered care.
-
Share community related documents
Display activity calendar, menus, policies and more for families to stay abreast on your facility's news.
-
Share resident preferences and choices
Allow families to share sensitive documents such as historical clinical documents, care preferences, and more.
Onboarding
Get started with just 5 clicks with no download, installation, or infrastructure required for setup and use, making our platform easily scalable and provide better customer and user experience.
-
Automatic. Seamless.
Get families started with our portal without any staff involvement through our automated onboarding system that integrates directly into your nursing workflow.
-
Customizable
Customize the onboarding process to suit your needs.
-
Feel confident
With an interface custom designed for all levels of computer literacy, users do not need any training to get started and use our platform.
Surveys
Get feedback from your residents and their families on their experience with your facility.
-
Smart surveys
Build and send surveys tailored to your facility's needs.
Let's Connect